When most consulting firms are hired, they begin the process by coming into your company’s office, interviewing some people, leaving, and coming back with a thick report that tells you what to do. On the surface, this sounds fine…but in order for this approach to generate real value, one fundamental premise must be true: the consultant must know your business better than you do. At K Carpenter Associates, we think it’s far more likely that savvy, experienced professionals like yourselves who have spent a career in a specific industry know the business better than a group of outsiders who have only been investigating your situation for a few weeks. If you’re struggling with a complex problem, it is not because you lack expertise in your business, it is simply because you are not experts in deconstructing complex problems. We are. In order to help you navigate these problems, our expertise is focused on helping clients gain clarity in difficult situations by steering them around the traps and pitfalls that characterize complexity.
